From First Inquiry
to Long-Term Supply.

Send us your initial inquiry by email, contact form, or through a trade platform such as Alibaba. Include as much detail as you have -- product type, target market, estimated annual volume, and any specific requirements. There is no obligation at this stage.

Our sales team will follow up to clarify and confirm your full requirements. We will discuss product specifications, materials, finishes, certifications needed (CE, GS, ANSI, etc.), branding and packaging preferences, and target unit cost range. This step ensures our quotation is accurate and relevant to your business.

Based on confirmed requirements, we issue a detailed written quotation. The quote includes unit price at your specified volume tier, tooling or mold costs if applicable, sample charges, payment terms, and estimated lead times. Pricing is typically provided on FOB Ningbo/Shanghai basis, with CIF or DDP available on request.

Once the quotation is accepted, we produce pre-production samples. For existing catalog products, standard samples can typically be ready within 5-10 business days. For custom OEM/ODM products requiring new tooling or design work, sample lead time is typically 15-30 days depending on complexity.

* Sample cost may be refunded upon first bulk order. Courier charges are typically at buyer's account. Contact us to confirm eligibility.

You evaluate the samples against your specifications. If modifications are needed, we revise and produce corrected samples. This loop continues until you are fully satisfied. Your written approval of the sample -- including any approved deviations -- becomes the official production standard (golden sample) for your order.

With the sample approved, we issue a formal Sales Contract or Proforma Invoice covering all agreed terms. You confirm the order by signing the contract and paying the deposit (typically 30% T/T in advance). Production is scheduled immediately upon deposit receipt.

Your order enters the production schedule. Our factory team works against the approved golden sample and your confirmed specifications. We provide production updates at key milestones -- typically at 50% and 100% completion. Buyers are welcome to arrange factory visits or third-party audits during this phase.

Before packing, every order undergoes pre-shipment quality inspection. Our in-house QC team conducts AQL-based sampling inspection covering appearance, dimensions, function, and packaging. Buyers may also appoint an independent third-party inspection company (SGS, BV, Intertek, etc.) -- we fully cooperate and provide access to the goods.

After inspection passes and the balance payment is received, we arrange shipment. We handle all export customs clearance, prepare full shipping documentation, and coordinate with your nominated freight forwarder or ours. You receive all documents promptly to ensure smooth import clearance at your end.

Our relationship does not end at delivery. Your dedicated account manager follows up after goods arrive to confirm satisfaction, address any quality claims promptly, and plan your next order cycle. We document your specifications and preferences so repeat orders are faster and more efficient every time.